Our Guarantees

At Martin Engineering, when we deliver and install a product that we manufacture, we do so with absolute confidence that it is of the highest quality on the market and that it will perform as promised. We want you to have that same high level of confidence when you buy from us. That’s why we have the strongest guarantees in the business…we want the risk to be entirely on us, not you. 

While our guarantees vary in the specifics depending on the product or solution, they all boil down to a simple promise: Our products will work to your satisfaction. And if they don’t, we’ll give you your money back.

Cleaning Performance Guarantee - NEW!

Martin belt cleaner replacement blades are accurately-sized and professionally installed by our expert technicians. Because we ensure that your blade installation is done correctly, all belt cleaner blades installed and serviced by Martin are guaranteed to provide perfect cleaning performance for the life of the blade.

Martin® Forever Belt Cleaner Guarantee - NEW!

We are so confident in the performance of our belt cleaners that we proudly offer the industry's first Forever Belt Cleaner Guarantee, an exclusive offer available for current genuine Martin® replacement blade customers. We will provide Martin® replacement tensioners and mainframes for any belt cleaner assemblies as required – whether the ones we're replacing were manufactured by us or not – absolutely free of charge for as long as we have a blade relationship. 

Absolutely No Excuses, Money-Back Guarantee

No Risk. No Hassle. If for any reason, you're not completely satisfied with your product or solution from Martin, we will happily honor our Absolutely No Excuses Guarantee and fully refund your money or provide a better solution for you. Period.

Absolutely No Excuses, Problem Solved Guarantee

If our engineered system, installed and serviced by Martin, does not perform to your satisfaction, you may return the equipment for cash or credit equal to the cost of the system. All systems installed and serviced by Martin will carry our Absolutely No Excuses Guarantee on the equipment, the installation and the performance for the entire life of our service relationship.

Try Our Product and Customer Service Risk-Free!

We are so confident we can solve your problem, we are happy to prove it to you first! Ask us about a no-obligation FREE trial and let the effectiveness of the product and the Martin Engineering technology and service convince you that we have the right solution for you!

Cleans Better, Lasts Longer Guarantee

Belt cleaners from Martin Engineering make conveyor systems cleaner, safer and more productive. Martin is the worldwide leader in the development of high-performance urethanes for specialized applications, and we will make them work for you, or you get 100% Of Your Money Back! If you’re ready for CLEANER, LONGER-LASTING, MORE VALUE, it’s time to switch to Martin® Belt Cleaners.


Our Center for innovation R&D Facility is one of the Largest and Most Complete in The Bulk Material Handling Industry.

With 22,600 square-feet and numerous employees dedicated every day to furthering improvements and new technologies in our client industries, our Center for Innovation is the place to test your bulk materials in a controlled environment and do full-scale testing of system and component performance.

Bring Your Challenges to the Building Where Earlier Industry-Standard Solutions Were Invented

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Learn to Calculate your Return on Conveyor Safety™ with our compilation of worldwide best practices for safer bulk material handling in this first-ever textbook dedicated exclusively to the safety of conveyor systems.

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